CapabilityAI & Intelligent Automation
SolutionsAutomate Complex Work
Case studyMendix Re-Architecture for a Leading UAE Insurer
IndustryInsurance
InsightThe Truth About AI-Powered Policy Checks: Benefits & Accuracy
AboutThe team behind the work
Make Service Knowledge Part of the Operating System.
ServiceNexus brings project setup, service expectations, ticket history and approved knowledge into one workflow-driven platform — so every resolution becomes reusable know-how.
What is ServiceNexus?
ServiceNexus is a Tech Tammina-built Mendix platform that connects managed-service projects, SLAs, tickets and reviewed knowledge in one workflow.
What slows teams down today
Setting up projects
Setting up projects and support teams takes several disconnected steps
Limited visibility into
Limited visibility into service interactions and support progress
Resolutions stay undocumented
Resolutions stay undocumented or inconsistent across teams
Knowledge review and
Knowledge review and approval is slow without a structured workflow
Everything in one connected platform
Centralized Project Management
Configure projects, clients, categories, SLAs and support members in one place.
Expectation vs Delivery SLA
Track what was promised against what was delivered.
Complete Lifecycle History
Keep project and ticket history visible for managers.
Ticket-Based Knowledge Creation
Turn resolved tickets into reusable knowledge articles.
KB Review & Approval
Route knowledge through controlled manager review.
Rejection & Resubmission
Return articles with reasons so they can be corrected.
Workflow-Driven Operations
Send each task to the right stakeholder at the right time.
Email & Notifications
Keep teams informed about key operational events.
From first step to closure
Configure
Assign & Support
Capture Knowledge
Review
Revise
Reuse
Trace
Built on proven enterprise platforms
ServiceNexus connects projects, SLAs, support tickets and reviewed knowledge in one Mendix workflow platform for managed-service teams.
ServiceNexus FAQs
Straight answers to the questions buyers ask most.
What is ServiceNexus?
ServiceNexus is a Tech Tammina-built Mendix platform that connects managed-service projects, SLAs, tickets and reviewed knowledge in one workflow.
Who is it for?
Managed-service and support teams that need consistent resolutions and reusable operational knowledge.
Is knowledge reviewed before reuse?
Yes. Every article goes through manager review, with rejection reasons and resubmission built in.
See ServiceNexus in action.
Book a guided walkthrough with the team that built it.